Get cellphone & data contracts, plus Prepaid & Top Up deals. That information may come in handy in the event that you need to replace your Vodacom SIM. To perform a SIM swap over the phone, Purchase a new Cellc SIM, but do not RICA it Itumeleng Thejane 19 June 2020 at 7:58 pm. The SIM will receive a … Before you go, check out our article on how to do a Vodacom SIM swap. Went into vodacom 4u kollonade to do sim swap then they inform me they dont have sim cards,then went to vodashop in Kolonade Montana ,they also informed me that they out of sim cards,then bought a sim card at game Kollonade and went back to vodacom to inform sim swap which they informed me that the system is off line and I must come back later. In person: Vodacom Customer Care. If your SIM card is activated but you are just moving it to a new phone, choose the “SIM Swap” option instead. The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. Blacklist of bad, negligent and unreliable African companies. Find a store . Before you go, check out our article on how to do a Vodacom SIM swap. A simple request for a sim swap on my vodacom number turned into a nightmares. If you’re the target of a SIM swap scam. Suspension/Disconnection . Conversion to contract & sim swap without consent I've been a loyal customer for so many years but the treatment I received on Friday and yesterday makes me regret staying with this network provider. If you’re concerned about SIM card swapping, use an authentication app or a security key. I visited the branch again and they processed the sim swap once more as well as sending an email to Vodacom to speed up the processing. Good evening. Count to 5 and then restart the device. Dial 100 from the new SIM and select the option to use your old cellphone number. That’s how to keep your Vodacom number hidden while making calls. Simply buy a new Prepaid starter pack and register it for RICA at the store. HI, Data sim card received, called 0821945 a week ago to activate, advised it will take 24 to 48 hours, , called back 2days was told give it another 24 to 48 hours, it is now 6days later still not active. And i have a micro sim, the agent advised it will take 24 hrs to complete. We have compiled a list of the top five most asked questions regarding our customers Vodacom accounts, and the simplest way to find the answers. Select the cellphone number that you want to do the SIM Swap on and click on the SIM Swap button.. The consultant just asked me for the sims … To perform a SIM swap, you will either have to call 140 from a or visit your nearest Cellc Shop with your ID and about R20. I spoke to Clement and Eugene at the call centre. How do you know if your SIM has been swapped? Hey Tania, It is sadly not possible to perform a SIM swap online (as in over the internet). A SIM swap can take up to 24 hours to complete in busy periods, however it's usually much quicker. Print ... What is a Vodacom SIM swap? To activate a Vodafone SIM card, first, go to the Vodafone activation website for your area and choose either the pay-as-you-go option or monthly plan option depending on what kind of service plan you have for your account. Before you sound the alarms and go into complete panic take a minute to 'Keep calm and find your PUK'. A SIM swap lets you move your number to a replacement SIM if your old SIM is lost, stolen or damaged, or if you need a different size SIM for your new device. Do not restart, switch your device off. A soft lock of your SIM card results in only outgoing calls being barred, while still allowing incoming calls. AFRICACOMPLAINTS.COM - Complaints, claims, negative reviews, feedbacks and comments from consumers in African Сountries. Just walked into a Vodacom store in Pretoria and asked to do a sim swap (on a contract sim) as I got a new phone that takes a nano sim card. Telkom sim swap requires one to visit the nearest branch with ID and ... have at least some money with you. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * HELP ? Each consumer of goods and services can leave on AFRICACOMPLAINTS.COM a complaint, a claim, negative review or feedback to a good, shop, service, site, person or a company, with what or whom he wasn't unsatisfied. Do not restart, switch your device off. • To start the SIM swap process, select the option to use your previous cellphone number. How do I see my SMS messages without the SIM ? Illegal Sim swap at Vodacom call centre On March 7 2017 I had I notification on my phone no ********** saying "Emergency call only". Call 114 to have your M-Pesa account suspended. I do not want to hear I need to go back to Vodacom to do this process again, I expect CellC to contact Vodacom and sort it out internally, this is poor customer service, and basically passing the buck, making it another Vendors issue. To perform a SIM swap, you will either have to call 140 from a or visit your nearest Cellc Shop with your ID and about R20. Have you tried any of these TikTok challenges yet? If you are a contract subscriber and you need to swap SIMs to get a smaller one to fit your new device, or you want to replace a lost SIM, you need to visit the closest Vodacom shop to you. Keep track by checking your balance using one of these convenient methods. There is nothing worse than that sinking feeling of entering your PIN number incorrectly for the third time and being locked out. Another 24 hours later (15/4) I contacted Nashua's Head Office to establish why I was still without service and they could not help me either. What happens if / when I lose my Vodacom SIM? That's the same with Vodacom - you get a new number after you RICA, but you can do a Vodacom SIM swap within 24 hours of inserting the SIM card in your phone. Rate Article. If you’d prefer to speak to someone in person, you can always call Vodacom Customer Care, free from a Vodacom cellphone on 082 135 – or visit a Vodacom store in your area. The My Vodacom App is an awesome tool for checking your bill, buying bundles and tracking your usage, but what do the different parts of your bill mean? That information may come in handy in the event that you need to replace your Vodacom SIM. A SIM swap lets you move your number to a replacement SIM if your old SIM is lost, stolen or damaged, or if you need a different size SIM for your new device. There are more than 2 000 Vodacom customer care representatives across the country. Then they ask the provider to activate a new SIM card connected to your phone number on a new phone — a phone they own. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. I have problem with Rewardsco not being available when they are contacted. Rate Article. 3. I went in to a Vodacom shop in the Eikestad Mall in Stellenbosch where I was assisted by a very helpful gentleman who tried to sort out my problem. Why did I receive an SMS saying that I should cancel my SIM swap request? Enter the phone number you want to move to your new SIM. So how do scammers pull off a SIM card swap like this? Vodacom is a great network, so you may be looking to move. Have a look at this helpful guide for all you need to know. Dial 100 from the new SIM and select the option to use your old cellphone number. I am Dick van der Spuy. Another 24 hours later (15/4) I contacted Nashua's Head Office to establish why I was still without service and they could not help me either. 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