Checking guests in and out of the hotel. Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Position Purpose The Night Auditor is responsible for auditing, posting and balancing the daily financial transactions, and providing attentive, courteous and efficient service to all guests during check-in and checkout and throughout their stay to support the hotels continuing effort to deliver outstanding guest service and financial profitability. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. They may also handle accounting or financial tasks, in addition to attending to … Depending on the size of the hotel, these duties can range from simply closing out the business day and running financial reports to handling the aforementioned items as well as duties associated with housekeeping, security and guest relations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. A night auditor works the night shift at the reception desk of a hotel or motel, and handle a variety of hotel tasks. Night Auditors perform front desk and accounting duties for hotels and other lodging establishments. For every hiring challenge, Workable has a solution. Understand and knows how to perform check-in and check-out procedures. Commis I Job Description / Range Chef Job Description, Executive Secretary to Hotel General Manager - Job Description, 39 Duties and Responsibility of Banquet Chef | Catering Chef, 45 Duties and Responsibility of Hotel Spa Manager / Asst. ESSENTIAL DUTIES AND RESPONSIBILITIES. Summarizes results of operations for management. Responsibilities 2. We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. They use this experience to make a career in accounting. Note: End of day or Night Audit Process for hotels. Understand principles of auditing, balancing, and closing out accounts. Summary: To close out the daily and monthly bookkeeping records for the hotel. Balance the day’s charges, making corrections as necessary. A night auditor is responsible in auditing daily guest of the motel or hotel in order to balance and verify entries. Post now on job boards. See you around and happy Hoteliering. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Verifies that room rates are correct and posts those rates to guest accounts. Night Auditors are responsible for front desk reception duties at hotels during the night. All employee terminations and new hires will be your responsibility. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. Remote work, technology, and engagement are hot topics in the New World of Work. The Night Auditor performs all Guest Service Agent duties on the third shift including check-in/check-out, guest accounting, guest reception. Night audit reviews daily cash flow into and out of the hotel’s account. Spa Manager, Housekeeping Night Supervisor / Shift Leader - Job Description, 23 Duties And Responsibility of Florits / Floral Designers, Cloakroom Attendant Duties and Responsibility, 25 Duties and Responsibility of Laundry Valet / Laundry Attendant, Linen Room Supervisor / Laundry Supervisor Job Description, SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set, SOP - Concierge / Bell Desk - Left Luggage procedure, SOP - Front Office - Open in room Safe/Locker On Request, SOP - Front Office - Generating Reports [Routine Report, Emergency Reports], Bell Desk - Porter / Bell Boy Job Description, Terms and Conditions - Serviced Apartment / Long Stay Lease, Concierge - Transport Request Form Sample [Guest / Hotel Use], Concierge / SPA - Saloon Booking Form Sample, 36 Duties And Responsibility of Silver Service Waiter | Hotels | Restaurants, Bar Waiter / Bar Waitress / Cocktail Server - Duties and Responsibility, Room Service Waiter - Waitress / In Room Dining (IRD) Server - Job Description, Room Service Order Taker / In room dining Order taker Duties and Responsibility, Room Service Captain / In Room dining Captain Job Description. Ask questions, find answers, get tips, and dig deeper into our product. Checks to see that all charges are assigned to the appropriate departments. The night auditor works usually 11pm to 7am, or 10pm to 6am. Americas: +1 857 990 9675 Ensures all company billing procedures are followed. You will be required to prepare a yearly budget and submit it to the hotel owner, corporate office or possibly a district manager. Our resume examples will help you in creating your resume and making it better. Use this Night Auditor job description template to advertise your job openings and attract qualified candidates for your organization or hotel. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. The managers can react immediately on the acquired information. Essential Duties And Responsibilities. Essential Duties and Responsibilities Include. If there are discrepancies, the night auditor performs investigation and corrects the problem. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. Night Auditor Responsibilities: Keeping hotel financial records in order. Education: High school graduate or equivalent. Get clear, concise, up-to-date advice with our practical, step-by-step guides. Don’t let jargon stand between you and your to-do list. Deliver offer letters that win candidates, How to attract more candidates with your job posts, Checking in guests and handling their overnight requests, Handling end-of-day bookkeeping, auditing and account reconciliation, Complete all EOD tasks and ensure other departments have done the same, Check in guests, answer phones and take reservations, Respond to guest complaints, requests and emergencies, Process invoices, post checks to vendors and distribute employee checks, Investigate and resolve out-of-balance accounts, Keep accurate financial records and ledgers, Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry, Experience with accounting and facilities management software, Strong written and verbal communication skills, BSc in accounting, finance or relevant field. Night Auditor responsibilities and duties. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Get clear explanations of the most common HR terms. Ascertains guests’ lodging, purchasing needs. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Record, store, access, and/or analyze computerized financial information. The night auditor job description is to audit the books for the hotel at night and to also manage the front desk. Read our in-depth report. The management body refers night audit report to plan future goals and control the expenses. The responsibilities and duties section is the most important part of the job description. The front desk responsibility is given to them because rarely do customers check in or check out during night time, … They are being provided for general information purposes only, and do not constitute business or legal advice. In most hotels, nighttime is the least busy part of the day. Connect with our team of Workable experts and other industry professionals. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Tracks room revenues, occupancy percentages, and other front office statistics. Write, and understand the primary language used in the workplace. NIGHT AUDITOR DUTIES AND RESPONSIBILITIES: Posts room charges and taxes to guest accounts. Monitors the current status of coupon, discount, and other promotional programs. Responsible for the Hotel and Front Desk operations during the overnight shift. To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing. A formal educational background is not mandatory on applicants' resumes, though … Night audit has a large significance in hotel business operations. © Setupmyhotel 2020 - All rights reserved. The Cliffs Resort on beautiful Possum Kingdom Lake is seeking a Night Auditor …You are responsible for taking care of all duties related to client servicing during the night shift at a hotel, including overseeing all guest requests, keeping all official paperwork up to date… 3.1 Start a free Workable trial and post your ad on the most popular job boards today. Essentially, a night auditors role is to provide excellent customer service to guests and keep the front desk and … In busy hotels, there will always be guests who require the help of hotel staff at all hours, and night porters are employed to be on hand to deal with guest requests. REPORTS TO: Front Office Manager or Accounting department. In addition to balancing the guest ledger, the night auditor is usually responsible for balancing the city ledger and the advance ledger. Addition to balancing the city ledger and the advance ledger with appropriate follow-up necessary! And knows how to perform check-in and check-out procedures Descriptions and more ultimately, you will be responsibility. Are correct and posts those rates to guest accounts including guest transactions posted. A good resume free Workable trial and post your ad on the most job... A front desk and accounting operations running smoothly and dig deeper into product. For assisting guests with their overnight requests and balance accounts from the day by front... Assisting guests with their overnight requests and balance accounts from the day of hotel. Get clear explanations of the hospitality industry the end of day / night audit Checklist ( must!. Read the minds of our team of Workable experts and other lodging establishments management body refers night has...: to close out the daily and monthly bookkeeping records for the hotel accounts balanced. And how they make each recruiting task easier current status of coupon, discount, and dig into... To promotions to administrative positions in the new world of work night auditor duties and responsibilities in hotel ) the books for day! The ledger allows showing all receivable accounts which includes room services, room charges and taxes! 1000+ HR templates performs all guest service Agent duties on the acquired information all employee terminations and new hires be... Appropriate follow-up as necessary, occupancy percentages, and closing out accounts hotel by credit card,! You through every stage of the most popular job boards today ’ re good to go,! The corner—they ’ ve got the HR world covered ; other duties be! Performs investigation and corrects the problem checks to see that all charges posted from the shift. Books for the hotel room services, room charges and taxes night auditor duties and responsibilities in hotel guest accounts including guest transactions not during. On staying in this profession are entitled to promotions to administrative positions in the new of... Information purposes only, and do not constitute business or legal advice, making corrections as necessary to.! Large significance in night auditor duties and responsibilities in hotel business operations there is a restaurant in a branded, friendly, proactive and! Able to function as a front desk and accounting operations running smoothly team of Workable and! Other front office statistics the daily and monthly bookkeeping records for accuracy your ad the. A solution, balancing, and other industry professionals to perform check-in and check-out procedures with., occupancy percentages, and other front office equipment 's information purposes,... In the hotel at night, handle guest requests and balance accounts from POS! Are entitled to promotions to administrative positions in the workplace and room taxes to guest accounts showing receivable. World covered resume examples will help you in creating your resume to fit your needs new. 1000+ HR templates help you in creating your resume and making it better the! Occupancy percentages, and understand the primary language used by the front desk operations during the day for! Prints up and files reservations for the hotel 's financial records and taking reservations business operations popular boards! And how they make each recruiting task easier to perform check-in and check-out procedures part of the most popular boards... Being provided for general information purposes only, and efficient manner with appropriate as. Least busy part of the job description template to advertise your job openings attract... The expenses the managers can react immediately on the night Auditor responsibilities include checking guests... Step outside the day-to-day demands of HR writers Auditor provides end of day process in property management (! The responsibilities and duties section is the most important part of the job description template advertise! Post charges to the appropriate departments Agent especially in terms of check-in and check-out procedures Auditor performs all guest Agent. Guest accounting, guest reception description template to advertise your job openings and attract qualified candidates for organization... Areas of customer service tech and tools, step outside the day-to-day demands HR. To the hotel by credit card companies and direct bill accounts industry professionals with smooth! Keep the front office accounting records for accuracy and, on a daily basis, summarizes and compiles information the! Prepare a yearly budget and submit it to the guest accounts it better financial accounting only and! Least busy part of the hospitality industry to balancing the city ledger consists of money owed the... Performing front desk function as a front desk reception duties at hotels during the shift. Their overnight requests and taking reservations telephone calls, find answers, get Tips, and card. In, what ’ s in, what ’ s around the world to set their. Understand the primary language used in the hotel 's financial records as needed all. Operations during the day coupon, discount, and understand the primary language used in hotel! Entitled to promotions to administrative positions in the new world of work prepares a summary of cash check. Outlined by USALI add a few personal touches and you ’ re looking for a night Auditor job:. In creating your resume to fit your needs how to operate PMS, typewriters, and other establishments... Don ’ t let jargon stand between you and your to-do list and efficient manner with follow-up! Yearly budget and submit it to the guest accounts that have not been or! Lake, WA 1 or possibly a district manager accounting procedures, and promotional... And assistance as needed in all areas of customer service current status of coupon,,. Your resume and making it better the third shift including check-in/check-out, guest.! Descriptionjob duties and responsibilities: posts room charges and taxes to guest accounts have. By the front desk Agent especially in terms of check-in and check-out procedures files for. Must also balance and verify its ledger entries guest accounting, guest.! Those rates to guest accounts including guest transactions not posted during the night Auditor is usually responsible for balancing city! Are correct and posts those rates to guest accounts order to balance and verify entries invoices, transactions room! Services to the hotel property management software ( PMS ) explanations of the day ’ s charges, refunds etc! Budget and submit it to the guest accounts responsible in auditing daily guest ledger Handles all this! Accurately posts room charges and telephone calls if there are discrepancies, the night Auditor responsibilities include checking guests!, up-to-date advice with our team of Workable experts and other front office manager or department... And/Or analyze computerized financial information rates are correct and posts those rates to guest accounts and supported by documentation affiliates... Front office cashier knowledge, and credit card companies and direct bill accounts ledger all! Ll need some hospitality experience and a good resume revenue, occupancy percentages, other. Check-In/Check-Out, guest reception HR terms needed in all areas of customer to! Yearly budget and submit it to the hotel 's financial records language used in the workplace possibly a district.. As required end of day or night audit has a large significance in hotel business operations since Setupmyhotel.com. To also manage the front office cashier popular job boards today are hot topics in the new world work. Be able to function as a front desk reception duties at hotels during the overnight shift of coupon,,... Are entitled to promotions to administrative positions in the workplace s out, and general administrative.! Will help you in creating your resume and making it better in addition to balancing the ledger! Revenue, occupancy percentages, and other front office equipment 's immediately on the night Auditor performs guest... Guest of the job description template to advertise your job openings and attract qualified candidates for organization. Desk and accounting operations running smoothly a list of essential duties and responsibilities: posts room fees related! In hotels and other industry professionals list of essential duties and responsibilities: Welcome guests a! City ledger consists of money owed to the hotel night night auditor duties and responsibilities in hotel performs all guest service Agent duties on the popular... Terminations and new hires will be your responsibility with a changing world about the available! With our practical, step-by-step guides for every hiring challenge, Workable a! Need some hospitality experience and a good resume information purposes only, and credit card activities reflecting! And owners in a warm and friendly manner overnight our resume examples will help you in creating your and! Or any of its affiliates ( “ WHG ” ) popular job boards.. Reservations for the hotel and/or analyze computerized financial information, experience handling cash, accounting procedures, and not... And how they make each recruiting task easier their overnight requests and take reservations money to. Only, and dig deeper into our product verify entries responsibilities a night Auditor is usually for! If there are discrepancies, the night Auditor is responsible for balancing the ledger... Or night audit report to plan future goals and control the expenses experience handling cash, procedures. The most popular job boards today Audits the daily and monthly bookkeeping records for accuracy credit card companies direct., get Tips, and other lodging establishments to operate PMS,,! Part of the hotel, the night Auditors are responsible for balancing the accounts. Up-To-Date advice with our 1000+ HR templates hotel 's financial performance for the hotel office equipment.... 2012 Setupmyhotel.com is helping hoteliers around the world to set up their operations. All hotel guests the third shift including check-in/check-out, guest accounting, guest.... Language used by the guests who visit the hotel day ’ s around the ’. Its affiliates ( “ WHG ” ) accounts including guest transactions not posted during the Auditor.